Payment & shipping

Find our delivery charges, free shipping thresholds and information about bulky goods, collection and payment. The options that apply to your items and delivery address are shown at checkout before you place your order.

Delivery within Germany

Delivery charges per order in euros, including statutory VAT
Delivery optionChargeOrder value threshold
GLS parcel€4.95Free from €150
GLS parcel shop€4.95Free from €200
GLS bulky goods€6.95Free from €200
GLS ExpressWhen available for your order€15.95€11.95 from €150
Collection in SchwenningenFreeNo minimum order value

Islands and special territories: An island surcharge of €12 applies to eligible German island addresses for parcel, parcel shop and parcel Express delivery. Helgoland and Büsingen use the separate tariffs below. Charges are calculated using your delivery address.

Sticks & mixed baskets

Senior, Intermediate and Junior hockey sticks are shipped as bulky goods. You can order other regular items together with a stick; the suitable bulky goods delivery options then apply to the combined basket.

GLS parcel shop delivery is not available for these bulky goods baskets. For other large items, checkout shows the applicable options. Collection remains an additional option when it is offered for your order.

International delivery & special territories

The following base tariffs apply when the delivery option is available for your order. Select your exact delivery country and, where applicable, the special territory so your basket is calculated correctly.

International island surcharge: Parcel deliveries to addresses classified as island regions carry an additional €12 surcharge. This may also apply to special delivery territories. GLS bulky goods delivery does not carry this island surcharge. Your exact total is calculated from your address before purchase.

Austria & neighbouring countries

Austria, Belgium, Denmark, Luxembourg and the Netherlands

Parcel: €11.95, free from a goods value of €400.

Bulky goods: €13.95, free from a goods value of €400.

Further European countries

Czechia, Spain (excluding separate territories), Estonia, France, Hungary, Italy, Ireland, Portugal, Poland, Sweden, Slovakia, Slovenia, Lithuania, Monaco, Romania and Croatia

Parcel: €16.95, free from a goods value of €450.

Bulky goods: €22.95, free from a goods value of €500.

Further countries & the Balearic Islands

Finland, Latvia, Malta, Bulgaria and the Balearic Islands

Parcel: €30.

Bulky goods: €49.95. These tariffs have no free shipping threshold.

Switzerland, Norway & Liechtenstein

This tariff group also applies to Helgoland and Büsingen.

Parcel: €30, free from a goods value of €600.

Bulky goods: €35, with no free shipping threshold.

United Kingdom

Parcel: €25.

Bulky goods: €35. These tariffs have no free shipping threshold.

Deliveries outside the EU may incur additional import duties or customs charges in the destination country. We check delivery to special territories, other countries or orders containing unusually large items individually. Please provide the items and delivery address through Contact & advice.

Delivery time & collection

Current delivery or dispatch availability is shown on each product page. For several items, the combined delivery may depend on their individual availability. Orders paid by bank transfer are dispatched after payment is received.

Express: The “next working day (Mon–Fri)” service is shown only when available for your basket and address. Selecting it does not automatically mean delivery the day after placing your order; the dispatch availability of your items also applies.

Collection: HP’s Sport-Shop Schwenningen, Jägerstraße 7, 78054 Villingen-Schwenningen, Germany. Please wait for confirmation that your items are ready to collect.

Payment options

  • Prepayment by bank transfer
  • PayPal
  • Credit card via Mollie
  • Klarna
  • Apple Pay and Google Pay on supported devices

The payment methods offered for your order depend on factors including your delivery country, basket, device and the payment provider’s checks. Available methods and any additional terms are shown at checkout before you place your order.

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